Premier Handling FAQ’s
Customer Service
We offer a 30-day return policy for unused equipment in its original packaging.
Refunds are processed within 7-10 business days after receiving the returned item.
You can contact customer support via phone, email, or through our support portal.
Our FAQ page addresses common questions about our products and services.
You can provide feedback or a review through our website or by contacting customer service.
Yes, we offer product training and demonstrations upon request.
General Information
Premier Handling Solutions specializes in manufacturing and providing handling solutions, including pallet inverters and plastic pallets, for various industries.
You can contact us via phone, email, or through our contact form on the website.
The business hours are Monday to Friday, 9 AM to 5 PM.
Premier Handling Solutions has locations across the United States. Detailed addresses and maps can be found on our website.
Our policies and terms are outlined on the policies page of our website, covering aspects like return policy, privacy policy, and terms of service.
You can apply for open positions through the careers page on our website.
Ordering and Payment
You can place an order online, by phone, or through our sales representatives.
We accept credit cards, bank transfers, and purchase orders.
You can request a price quote by contacting our sales team or through our website.
You can track your order through our website or by contacting customer service. Your email order notification will also provide tracking information.
We offer various shipping options with different delivery times depending on your location.
Yes, you can change or cancel your order before it is shipped by contacting customer service at 1-800-404-2311.
Product Information
We serve industries such as warehousing, food and beverage, pharmaceuticals, manufacturing, and more.
Product specifications and manuals are available on our website under each product page.
Our product specialists can help you choose the right equipment based on your requirements.
Yes, we provide custom solutions tailored to your specific needs.
Plastic pallets are durable, hygienic, and recyclable. They are ideal for industries like food and beverage, pharmaceuticals, and chemicals.
We offer several types of pallet inverters, including stationary, mobile, and custom solutions.
Technical Support
Installation instructions are provided in the user manual included with your purchase.
Regular maintenance is essential for optimal performance. Please refer to our maintenance guides or contact our support team.
Refer to our troubleshooting guides for common issues and solutions.
Our warranty policy covers defects in materials and workmanship for a specified period.
Parts and accessories can be ordered through our website or by contacting customer service.
You can contact our technical support team via phone, email, or through our support portal.
